Winback emails
Lapsed buyers, brought back — with a single install.
Reorbit continuously scans your customer base, detects who's about to churn, and sends the right winback email before they forget you exist. No segments to build. No flows to configure.
- AI churn detectionCohort-aware — Reorbit knows a 30-day gap for beauty ≠ 30 days for furniture.
- Personalized offer per customerReference their last purchase, suggest what fits next.
- Automatic cadenceOne send at the perfect moment — no email fatigue.
- Revenue attributionSee exactly which winback brought which customer back.
Inbox preview · AI-generated
From: Reorbit <noreply@notify.reorbit.dev>
It's been a while — here's what's new
Hand-picked based on your last order
Hey — it's been a bit since your last Aurora Hoodie order. We just dropped something we think you'll love — same fit, new season:
Aurora Hoodie · Winter Edition
$99.00 · 15% off just for you
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6–11%
Reactivation rate
Of eligible lapsed buyers
Real-time
Detection lag
As customers cool off
0 min
Setup
Runs on your existing order history
How it works
Set up in minutes. Runs forever.
01
Reorbit reads order history
On install, we backfill 90 days of orders to build your cohort baseline.
02
AI flags at-risk buyers
Continuously — no static 'X days since order' rule.
03
Winback sent + tracked
Personalized email, right offer, revenue attributed back to Reorbit.